English is not my first language. Can I still participate?
Due to the our safety guidelines, we must be able to understand, comprehend, and speak english thoroughly.
What forms of payment are accepted?
We take VISA, Mastercard, debit cards, and of course cash. **Important Information** You must have a credit card in hand that matches the ID you booked with even if you booked online. No exceptions.
How do we find Express Watersports?
GPS: 4042 US-17 BUS Murrells Inlet, SC 29576
Smartphone: Type in “Express Watersports” in Maps
Get Directions
Do we need a reservation to jet ski at Express Watersports?
Yes. Reservations are required. Reservations can be made online or by calling 843-357-7777. All reservations must arrive 30 minutes before departure time so that we may check your group in. At the time of departure if skis are available, we will then take walk-ins.
What is the cancellation policy?
We require 48 hours notice of cancellation in order for us to refund you. If you cancel within 48 hours or are a 'No Show' you will be charged for the full amount.
Do you have restrooms?
Yes. Express Watersports is a full service watersports center. We have restrooms, showers and changing rooms for use after your jet ski adventure.
Where do we park?
We have free parking at our watersports center. Please lock all valuables in your car.
What about weather conditions in Myrtle Beach, Murrells Inlet?
Weather conditions come and go in Myrtle Beach. The Captain/Ranger may either cancel or delay a trip if weather conditions are unfavorable. Rain squalls usually move through quickly. If the Captain cancels the trip there is no charge. If you are able to reschedule we will try again for the next available time, or if you prefer, we will give you a full refund.
Do we sign waivers?
Waivers are required. If the participant is under the age of 18, a parent or guardian is required to sign for the minor. You can sign the waiver online through the email that was sent to you on confirmation.
How long is the ride?
Our Jet Ski rentals are an hour long with a ranger. Jet Ski Eco Tours are 1 hour and 30 minutes with a ranger as well.
What is the minimum age to ride?
Riders or passengers must be at least 5 years old.
Is there a weight limit to rent skis?
Yes, there is a combined weight limited of 400lbs per Jet Ski. We reserve the right to make judgment calls based on passenger weight. This is for your safety and overall enjoyment. Putting two larger adult customers on the Jet Ski together increases the chance of capsizing the Jet Ski. Capsizing the ski causes the rider to fall off and can also sink and/or damage the vessel which is ultimately the renter’s responsibility. Safety is our #1 priority!
How old do you have to be to drive?
South Carolina State Law requires drivers to be at least 16 years old with a valid driver's license to drive a ski. Express Watersports requires drivers to be at least 18 years old.
What is required to rent a jet ski?
We need a valid driver’s license and a major credit card to hold while you ride. If the skis come back with no damages we will release your credit card.
Do we have to make a deposit to ride?
We hold a major credit card until you return in lieu of a $300 cash deposit. If there are no damages there is no charge.
What is a Jet Ski Eco Tour?
This is a 1.5 hour adventure, with a ranger taking you out in search of dolphins, sea turtle and other aquatic life. Trips depart at 7:30am.
What aquatic wildlife do you see?
We look for Atlantic Bottlenose Dolphins, Spotted Eagle Rays, Stingrays, Cannonball Jellyfish, Horseshoe Crabs, Loggerhead Sea Turtles, and Leatherback Sea Turtles. We also look for birds such as Osprey, American Bald Eagles, Brown Pelicans, Cormorants, and Oystercatchers.
Are we guaranteed to see dolphins?
We can’t guarantee seeing dolphins in the ocean, as they are wild animals. It is illegal in the State of South Carolina to feed or trap dolphins for viewing. Although the Atlantic Ocean is vast, we do have a very high success rate. Our Jet Ski Guide works with other vessels in our fleet relaying information on sightings, behavior patterns and feeding times.
How many people can ride on a ski at one time?
Two (2) people per ski is recommended as it maintains an ideal balance and prevents flipping/capsizing. One Driver and One Passenger ONLY.
I have never ridden a ski before. Will someone show me how to ride?
Yes! Our Jet Ski Guide will give each rider a detailed safety briefing and show each driver how to operate the ski. The guide/ranger will be out with you for the duration of your trip for your safety!
What is the purpose of the Jet Ski Guide on his/her individual ski?
Our Jet Ski Guide will show you how to operate the ski, give you a safety briefing, lead you out to the riding area and manage your time. Once your time is up the Guide will lead you back to the dock. Your Guide is knowledgeable about the safety issues (no wake zones, channels, sand bars. etc) and of the regulations of the South Carolina Department of Natural Resources and the U.S. Coast Guard.
Where is the riding area?
We have two (2) riding areas. One is in the Ocean and the second one is in the Inlet. If the Ocean is rough we can still ride in the Inlet where the water is calmer. You must stay in visual range of our Guide. If you can’t see the Guide, the Guide can’t see you prohibiting his/her ability to assist you if needed.
Is the Guide an extra charge?
There is no additional charge for our Jet Ski Guide. Express Watersports Guides will be happy to accept tips for Guest Services.
Does the Safety Briefing and Instruction on how to ride count toward my time?
No. Your time will start when we leave the dock.
What if we have a problem or need help?
Our Jet Ski Guides are U.S. Coast Guard licensed Captains. They are there for you if you need assistance. They carry waterproof phones and VHF radios for communicating to our watersports center.
Can we switch drivers?
It can be tricky to do on the water, but you may switch if conditions are in our favor. Ask your Guide if conditions are safe and for assistance.
What if I do not know how to swim?
We advise our Guests to feel comfortable in the water. You will be wearing a life jacket at all times. It is very likely you will fall into the water, but your life jacket will keep you safely afloat.
What kind of clothing should we wear?
Bathing suits, as you will get wet.
Do we wear shoes or flip flops?
We recommend you wear some type of shoes to the dock and then remove them on our private dock to board the jet skis.
Do you provide life jackets?
Yes, each guest will be required to wear a life jacket.
Can we tip the Captain?
Captains, Rangers, and their crew work for tips.
What about my physical fitness?
Guests should consider their physical fitness level and medical history when determining whether this ride is appropriate. Guests with cardiac conditions, asthma, diabetes, epilepsy, other heart or respiratory conditions and/or previous back or neck injury or any other medical condition should take particular caution when selecting this activity. Guests who have concerns should consult their personal physician before engaging in any activity that may be strenuous for them.
***Note: Women who are pregnant may not participate. Guests with heart, lung or back problems may not participate. Guests who have been drinking alcohol or under the influence of drugs may not participate.***
What is the rental season?
Express Watersports Jet Ski rentals are from the middle of March to late October.
Can I bring my cell phone?
No, we do not allow cell phones for the entire duration of your Jet Ski rental. We ask that you lock them up in your vehicle while you are out on the water.
Why you ask? people want selfies and they should be driving.
